ktk99 Privacy Policy

This Privacy Policy ("Policy") is established by ktk99 ("we", "our", "Platform") and applies to all users ("you", "user") accessing services in Bangladesh. By visiting the ktk99.lat website or creating an account, you agree to all the terms of this Policy.

We believe your personal privacy is a fundamental right. That is why ktk99 maintains full transparency in how we collect and use your information on our platform. By reading this Policy, you will learn — what information we collect, how it is used, who it may be shared with, and what measures we take to protect your data.

This Policy may be updated from time to time. If there are any significant changes, we will notify you by email or through a notice on the platform.

1 Personally Identifiable Information

When you register an account and use services on ktk99, we may collect the following information:

• Full name (in Bengali or English)
• Date of birth — for age verification purposes only (service is available to users aged 21+)
• Email address
• Mobile number (for bKash / Nagad / Rocket / Upay verification)
• Preferred language and currency (Bangladeshi Taka / ৳)

2 Financial and Transaction Information

When processing deposits and withdrawals, we collect:

• Payment method type (bKash, Nagad, Rocket, Upay, bank transfer)
• Transaction amount and time
• Transaction reference number (for tracking purposes)

3 Technical and Device Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system
• Log data related to page visits, clicks, and session duration
• Cookie and local storage data (see Section 7 for details)

4 Gaming Activity Information

To ensure responsible gaming and improve service quality, we record your gaming history — such as bet amounts, session duration, and preferred game categories. This information is never sold to third parties.

ktk99 uses the collected information for the following legitimate purposes:

Account Management

Information is used to create, verify, and secure your account. Age verification (for users aged 21+) is a mandatory part of this process.

Financial Transaction Processing

The necessary financial information is processed to confirm deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.

Fraud Prevention and Security

We monitor IP addresses and transaction patterns to detect and prevent unauthorized access, money laundering, and other fraudulent activities.

Service Improvement

By analyzing user experience, we continuously improve our game offerings, payment processes, and customer service quality.

Communication and Support

Your contact information is used to resolve your issues, send relevant notifications, and provide assistance through 24/7 live chat and email support.

Responsible Gaming

By analyzing your gaming activity, we are able to provide timely support if any concerning patterns are identified.

ktk99 does not sell your personal information to third parties. However, in certain circumstances, and within necessary limits, information may be shared:

Service Partners

Payment processors (bKash, Nagad, Rocket, Upay, banks), technology infrastructure providers, and game software suppliers receive only the minimum information required for their specific role. These partners are contractually bound to comply with our privacy standards.

Legal Obligations

We may be required to provide information to investigative authorities under applicable Bangladeshi law or court order. In such cases, we will only provide the information legally required.

Fraud and Crime Prevention

Limited information may be shared with security agencies for the purpose of preventing fraud, scams, or cybercrime.

To keep your information secure on the ktk99 platform, we follow industry-standard technologies and practices:

• SSL Encryption: All data transfers between your browser and our servers are encrypted using SSL/TLS technology.
• Database Encryption: Sensitive information collected is stored in encrypted form.
• Access Control: Only authorized personnel, and only for specific job-related needs, can access user information.
• Regular Security Audits: Our systems undergo regular security testing.
• Firewall and Intrusion Detection: Our infrastructure is continuously monitored.

Please keep in mind — it is not possible to guarantee complete security on the internet. Keep your account password confidential and do not share it with others.

Your information is retained according to the following policy:

• Active Accounts: All necessary information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, certain financial and transaction information may be retained for a defined period to meet legal obligations.
• Marketing Data: If you withdraw your consent, you will be removed from marketing communication lists immediately.
• Log Data: Technical log data is generally retained for a limited period in accordance with security requirements.

As a user, you have the following rights. To exercise these rights, contact us at [email protected]:

Right to Access

You may request at any time to know what information we hold about you. We will provide a complete overview within a reasonable timeframe.

Right to Rectification

If any of your information appears to be incorrect or incomplete, you may request that it be corrected.

Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

Right to Restrict Processing

You may stop the use of your information for certain purposes — such as marketing communications. Withdrawing consent makes this effective.

Right to Data Portability

You may request a copy of your account data. Where technically feasible, we will provide the information in a structured format.

The ktk99 platform uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.

Essential Cookies

Essential for the core functioning of the platform — such as maintaining login sessions and security verification. These cannot be disabled.

Analytical Cookies

Used to understand how users interact with the platform — which pages are visited most, where issues arise, and so on. This information is used to improve service quality.

Preference Cookies

Used to remember your language, theme, or other preferences. They make your experience more convenient on subsequent visits.

Most browsers offer options to manage cookies. However, disabling essential cookies may prevent some key platform features from working.

ktk99 services are intended for users aged 21 and above only. We do not knowingly collect any personal information from minors.

Age verification is mandatory during the registration process. If we become aware that a minor's information has entered our system, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child's information is on our platform, please contact us immediately at [email protected].

This Privacy Policy may be updated at any time due to service improvements, the adoption of new technologies, or changes in legal requirements.

For significant changes, we will:

• Send a notification to the registered email address
• Display a clear notice on the platform
• Update the "Last Updated" date at the top of the page

Continued use of the platform after any changes will be considered acceptance of the new policy. We therefore encourage you to review this page from time to time.

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please get in touch with us:

For support related to responsible gaming, please visit our Responsible Gaming page.